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These terms govern your account and activity on imperial88, covering everything from how we handle your wallet transactions to what we expect from you when you access our lobby. Access to our platform depends on local law and is available only where local regulations permit.
When you open an account on imperial88, you agree to the terms set out on this page. They apply to every action you take — logging in, browsing the lobby, placing a bet, or moving funds through Touch 'n Go eWallet, FPX, or Boost. We may update these terms from time to time; when we do, the revised version goes live on this page and takes effect immediately upon publication. Continued use of your account after any update means you accept the changes. If a section of these terms is found to be unenforceable under applicable law in your jurisdiction, the remaining sections stay in force. These terms do not override local law; where a conflict exists, local law governs. Access to imperial88 is intended for eligible regions only — it is your responsibility to confirm that your use is permitted where you are located. We do not make representations about availability in specific locations outside what local law allows.
Transactions via Touch 'n Go eWallet fall under the payment terms in your account dashboard. Check the limits and verification steps shown there before initiating a transfer.
FPX transfers are processed through your bank's own authentication flow. The transaction status is reflected in your account wallet once the bank confirms it.
Boost payments are subject to the wallet limits set by your Boost account. The current deposit and withdrawal thresholds for Boost are shown in the payment section of your account.
These terms draw clear lines between what we govern and what we do not. Your account settings, transaction history, and lobby access are all subject to this policy. Third-party services — your bank, your e-wallet provider, or any external app — operate under their own terms, and we are not responsible for how they perform.
Creating, maintaining, and closing your imperial88 account is fully covered here. This includes login credentials, account verification steps, and the rules around account suspension or termination.
All deposits and withdrawals processed through your account — including Touch 'n Go eWallet, FPX, and Boost — are subject to these terms. Transaction records are visible in your account dashboard after login.
The games, tables, and lobby content available on imperial88 fall within the scope of these terms. Game availability may vary depending on your region and applicable local law.
Payment providers, banking institutions, and external wallet platforms are not parties to these terms. Their service terms govern your use of those tools independently of your imperial88 account.
You have clear, accessible options for managing your account and raising questions about how we handle your information. Your transaction history is available in the account dashboard at any time after login — every deposit and withdrawal is logged there with date, method, and amount. If your account details are incorrect or outdated, you can update them directly from the account settings page; follow the fields shown there and save the changes. For any question about these terms or how they apply to your account, our support team is reachable through the contact options listed on this site. We review account-related queries and respond through the same channel you used to reach us. If you believe a term has been applied incorrectly to your account, you can raise a formal query by contacting support with your account reference and a description of the issue.
Your full transaction history — covering Touch 'n Go eWallet, FPX, and Boost activity — is accessible in the account dashboard. No request needed; log in and check the history tab.
Head to account settings to update your registered name, contact details, or payment preferences. Follow the form fields shown and submit; changes take effect after verification.
If something in these terms is unclear, contact support with your account reference. We will respond through the channel you used — live chat, email, or the help form on this page.
If you think a rule has been applied incorrectly to your account, send us the details through the support channel. We will look at the specifics and reply with our findings.
Questions about these terms or your account? Our support team is available through the channels below. For account-specific queries, have your account reference ready so we can locate your records quickly.
The live chat widget is on every page of imperial88. Start a chat and give us your account reference for the fastest response to policy or account questions.
Send your query to our support address listed in the contact section of this site. Include your account reference and a clear description of the issue for a focused reply.
The help form in your account dashboard lets you submit a structured query directly tied to your account. Use this for formal policy questions or transaction disputes.
We take a straightforward approach to how we store and use your account data. Information you provide when opening an account — your name, contact details, and payment methods — is used to operate your account and process your transactions. We do not sell this information to third parties. Cookies on imperial88 are used to keep your session active and to remember your preferences between visits; you can manage cookie settings through your browser. Your account is protected by password authentication, and we strongly encourage you to use a unique, strong password that you do not reuse elsewhere. If you want to request a change to your stored account data or ask about our data retention practices, contact support with your account reference and a written request.
We retain account and transaction records for as long as your account is active and for a period afterward as required by applicable law. The exact retention period depends on your jurisdiction.
Cookies on this site serve session and preference functions. Adjust your browser settings to control cookies; note that disabling some may affect how the lobby and account dashboard load.
Your account password is your first line of security. Never share it. If you suspect unauthorised access, change your password immediately from account settings and contact support through live chat.
To update or request removal of stored personal data, contact support with your account reference and specify what you are requesting. We will confirm receipt and respond as local law requires.
Here are the questions we hear most often about these terms. If yours is not listed, reach out through live chat or the help form in your account dashboard.
Yes. Any transaction you process through your imperial88 account — including Touch 'n Go eWallet deposits and withdrawals — is subject to these terms. The specific limits and verification steps for each payment method are shown in the payment section of your account dashboard.
When we update these terms, the revised version is published on this page with immediate effect. We recommend checking this page periodically. Continued use of your account after an update means you accept the new terms.
Access depends on local law and is available only where permitted by the regulations in your region. It is your responsibility to confirm that your use of imperial88 is lawful where you are located.
Open a query through the help form in your account dashboard or contact support via live chat. Include your account reference and the transaction date and amount. We will review the records and respond through the same channel.
We retain account and transaction records for a period after closure as required by applicable law. To ask about the specific retention period for your account or to request data removal, contact support in writing with your account reference.
Reach out to our support team via live chat or email with your account reference and a description of the situation. We will review the specific case and reply with our findings. Formal queries submitted through the account help form are logged and tracked.